第一章 单元测试
1、单选题：
Which has been used in the kitchen during Qin dynasty.（ ）
选项：
A:Vinegar
B:salt
C:Spinach
D:onion
答案: 【Vinegar
】
2、单选题：
What is the meaning of the word “gratuity”.（ ）
选项：
A:小费
B:原料
C:菜单
D:预定
答案: 【小费
】
3、单选题：
What is the meaning of the word “fragile”.（ ）
选项：
A:纪念品
B:易碎品
C:手工艺品
D:护身符
答案: 【易碎品
】
4、单选题：
What is the meaning of the word “energetic”.（ ）
选项：
A:精力充沛的
B:玩的开心的
C:令人兴奋的
D:精疲力尽的
答案: 【精力充沛的
】
5、判断题：
The assembly hall, also known as the workers ’club, was completed in 1941. （ ）
选项：
A:错
B:对
答案: 【对】
6、判断题：
All dishes should be eaten with chopsticks. （ ）
选项：
A:对
B:错
答案: 【错】
7、单选题：
The responsibilities of a tourism consultant include( ).
选项：
A:
being responsible for promoting the company’s tourism products and special routes and completing the signing of orders
B:
contacting the relevant drivers and team leaders the night before the tour to determine the specific time and place of the tour
C:
not maintaining customer files
D:
preparing a notebook to record the problems encountered in the course of the tour
答案: 【
being responsible for promoting the company’s tourism products and special routes and completing the signing of orders
】
8、多选题：
A travel planner’s main job duties are to ( ).
选项：
A:make product usage statistics.
B:visit customers and development partners from time to time.
C:keep good cooperation with all suppliers.
D:develop plan for new products.
答案: 【make product usage statistics.;visit customers and development partners from time to time.;keep good cooperation with all suppliers.;develop plan for new products.】
9、判断题：
We should properly handle the cooperation between all aspects of tourism related services, as well as all kinds of problems in the process of local tourism.
选项：
A:对
B:错
答案: 【对】
10、判断题：
A tour guide isn’t responsible for explanation, answering questions, introducing and spreading Chinese (local) culture and tourism resources.
选项：
A:对
B:错
答案: 【错】
11、多选题：
A travel planner’s main job duties are to ( ).
选项：
A:make product usage statistics.
B:develop plan for new products.
C:keep good cooperation with all suppliers.
D:visit customers and development partners from time to time.
答案: 【make product usage statistics.;develop plan for new products.;keep good cooperation with all suppliers.;visit customers and development partners from time to time.】
12、多选题：
A travel planner’s main job duties are to ( ).
选项：
A:keep good cooperation with all suppliers.
B:make product usage statistics.
C:develop plan for new products.
D:visit customers and development partners from time to time.
答案: 【keep good cooperation with all suppliers.;make product usage statistics.;develop plan for new products.;visit customers and development partners from time to time.】
第二章 单元测试
1、判断题：
Ecotourism refers to the tour of organizing holidays to natural areas, especially areas that are far away such as the rain forest, where people can visit and learn about the area in a way that will not hurt the environment. （ ）
选项：
A:对
B:错
答案: 【对】
2、单选题：
( ) is a prepaid travel program of sightseeing, meals and accommodations for a group accompanied by an escort from the beginning to the end of the trip.
选项：
A:Leisure travel
B:Culture oriented travel
C:Agricultural tourism
D:Escorted tour
答案: 【Escorted tour
】
3、判断题：
Hotel receptionist need answer inquiries regarding to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. ( )
选项：
A:错
B:对
答案: 【错】
4、单选题：
( ) appeal to business people who prefer a separate work space yet also want some room separation from children. They often feature multiple rooms and have a broad range of amenities.
选项：
A:Resort hotels
B:Suite hotels
C:Casino hotels
D:Airport hotels
答案: 【Suite hotels
】
5、判断题：
Resort hotels may feature amenities that will permit their clientele to relax and have fun. Popular amenities may include: spas, pools, beach or mountain locations, on-site kids’ activities, restaurants, pool bars and babysitting services. （ ）
选项：
A:错
B:对
答案: 【对】
6、多选题：
( ) are the common used methods for reserving hotels nowadays.
选项：
A:Contract Reservation
B:Telephone reservation
C:Fax reservation
D:On-line reservation
答案: 【Contract Reservation
;Telephone reservation
;Fax reservation
;On-line reservation
】
7、多选题：
Inclusive tour refers to a tour including ( ) and meals.
选项：
A:hotels
B:transfers
C:sightseeing
D:
transportation
答案: 【hotels;transfers;sightseeing;
transportation
】
8、多选题：
When guests report problems, the receptionist should contact ( ) to solve the problems for the guests.
选项：
A:
maintenance staff
B:
housekeeping staff
C:
doorman
D:
bellboy
答案: 【
maintenance staff
;
housekeeping staff
】
9、多选题：
Generally，hotels are classified by their ( ).
选项：
A:
style
B:
service
C:
location
D:
price
答案: 【
style
;
location
】
10、单选题：
Customers could adjust their requirements timely according to the information provided by the front office is the advantage of ( ).
选项：
A:
fax reservation
B:
telephone reservation
C:
reservation on Internet
D:
We chat reservation
答案: 【
telephone reservation
】
11、多选题：
( ) are the common used methods for reserving hotels nowadays.
选项：
A:Telephone reservation
B:On-line reservation
C:Contract Reservation
D:Fax reservation
答案: 【Telephone reservation
;On-line reservation
;Contract Reservation
;Fax reservation
】
12、多选题：
When guests report problems, the receptionist should contact ( ) to solve the problems for the guests.
选项：
A:
bellboy
B:
housekeeping staff
C:
doorman
D:
maintenance staff
答案: 【
housekeeping staff
;
maintenance staff
】
13、多选题：
Generally，hotels are classified by their ( ).
选项：
A:
location
B:
price
C:
service
D:
style
答案: 【
location
;
style
】
14、多选题：
( ) are the common used methods for reserving hotels nowadays.
选项：
A:Telephone reservation
B:On-line reservation
C:Fax reservation
D:Contract Reservation
答案: 【Telephone reservation
;On-line reservation
;Fax reservation
;Contract Reservation
】
15、多选题：
Inclusive tour refers to a tour including ( ) and meals.
选项：
A:sightseeing
B:transfers
C:
transportation
D:hotels
答案: 【sightseeing;transfers;
transportation
;hotels】
第三章 单元测试
1、判断题：
The tour guide needn’t express sincere intention for providing good service in the welcome speech. （ ）
选项：
A:对
B:错
答案: 【】
2、多选题：
Planning a tour itinerary includes ( )
选项：
A:Research other tours in the market place
B:Name your tour
C:Map out the duration, frequency and departure point of your tour
D:List the major locations and highlights of your tour
答案: 【
】
3、判断题：
Yan’an was called Yanzhou in ancient times, and the name “Yan’an” began from Yan’an County which was established in the third year of the Sui Dynasty (in 607 AD), and it has been more than 1400 years.（ ）。
选项：
A:对
B:错
答案: 【】
4、判断题：
According to ancient records, Huangdi was the son of Shao Dian, the grandson of Fu Xi. His name was Gongsun. Because he resided in the Xuanyuan hill, he was referred to as Xuanyuan. For advocating agricultural production, he was also known as “Huangdi”. （ ）
选项：
A:对
B:错
答案: 【】
5、多选题：
when is the best time to visit Hukou Waterfall?（ ）
选项：
A:from December to January
B:from April to May
C:rom September to November
D:from February to March
答案: 【
】
6、判断题：
In France, people often cut bread directly on a table cloth rather than on a plate. Tear bread into bite-sized pieces before eating. Taking a bite from the whole piece is very impolite.（ ）
选项：
A:错
B:对
答案: 【
7、判断题：
In the welcome speech when meeting the tour group, the guide needn’t introduce himself briefly.
选项：
A:错
B:对
答案: 【】
8、判断题：
Introducing the driver and bus number is unnecessary when the guide makes a welcome speech.
选项：
A:对
B:错
答案: 【】
9、判断题：
The legend of Huangdi’s victory in the war against Emperor Chi You at the Battle of Zhuolu is seen as the establishment of the Han Chinese nationality.
选项：
A:对
B:错
答案: 【】
10、判断题：
With a shape of the spout of a kettle, Hukou Waterfall got its name.
选项：
A:对
B:错
答案: 【】
11、多选题：
Planning a tour itinerary includes ( )
选项：
A:Map out the duration, frequency and departure point of your tour
B:List the major locations and highlights of your tour
C:Name your tour
D:Research other tours in the market place
答案: 【
】
12、多选题：
when is the best time to visit Hukou Waterfall?（ ）
选项：
A:rom September to November
B:from February to March
C:from April to May
D:from December to January
答案: 【
】
13、多选题：
Planning a tour itinerary includes ( )
选项：
A:Name your tour
B:Research other tours in the market place
C:List the major locations and highlights of your tour
D:Map out the duration, frequency and departure point of your tour
答案: 【
】
第四章 单元测试
1、多选题：
What are the types of Problems & Emergencies are involved in this class？（ ）
选项：
A:typhoon & hurricane
B:losing properties
C:food poisoning
D:the earthquake
答案: 【
】
2、单选题：
If you take a group to the beach or island，you may encounter?（ ）
选项：
A:the earthquake
B:food poisoning
C:losing properties
D:typhoon & hurricane
答案: 【
】
3、单选题：
How to protect yourselves in a fire disaster except?（ ）
选项：
A:Keep calm do not picnic and dial 119 as soon aspossible.
B:Cover your mouth and nose with wet cloth.
C:Jump out of the window as soon aspossible.
D:Cut off the electricity.
答案: 【
4、单选题：
How many types of tourism complaint are there ? （ ）
选项：
A:three
B:two
C:Four
D:one
答案: 【
】
5、单选题：
What are the types of complaints?（ ）
选项：
A:inbound tourism complaints
B:domestic tourismcomplaints
C:outbound tourism complaints
D:ABC
答案: 【
】
6、判断题：
To avoid being pick-pocketed, please don’t keep your wallet or purse in your jeans back pocket.. （ ）
选项：
A:错
B:对
答案: 【】
7、判断题：
It’s wise to scan your travel documents and email them to yourself when travelling. （ ）
选项：
A:对
B:错
答案: 【】
8、判断题：
When you faced with a complaint do not to refer to your superior whenever necessary.
选项：
A:错
B:对
答案: 【】
9、判断题：
Try to prove that your guest is WRONG when you faced with a complaint.
选项：
A:对
B:错
答案: 【】
10、判断题：
If you encounter “food poisoning”,calling 120 is the best way.
选项：
A:错
B:对
答案: 【】
11、判断题：
If you try to escape from a fire ,you’d better do not take the lift.
选项：
A:错
B:对
答案: 【】
12、判断题：
The traffic light turns red,you can go.
选项：
A:对
B:错
答案: 【】
13、判断题：
The traffic light turns green,you should stop.
选项：
A:对
B:错
答案: 【】
14、多选题：
What are the types of Problems & Emergencies are involved in this class？（ ）
选项：
A:the earthquake
B:typhoon & hurricane
C:losing properties
D:food poisoning
答案: 【
】
15、多选题：
What are the types of Problems & Emergencies are involved in this class？（ ）
选项：
A:food poisoning
B:typhoon & hurricane
C:the earthquake
D:losing properties
答案: 【
】
第五章 单元测试
1、单选题：
Checkout in Chinese is __________.（ ）
选项：
A:办理入住
B:办理退房
C:行李寄存
D:每日检查
答案: 【
】
2、单选题：
As many tourists in hotels set off at __________.（ ）
选项：
A:about12:00
B:all correct
C:about8:00a.m or 9:00
D:about17:00
答案: 【
】
3、单选题：
When checking out, the guest can either __. （ ）
选项：
A:by credit card
B:pay in cash
C:I don’t know.
D:with traveler’s check
答案: 【
】
4、多选题：
What is a good farewell speech include ? （ ）
选项：
A:main body
B:conclusion
C:the anecdotes
D:the opening
答案: 【
】
5、多选题：
How to write a farewell speech?（ ）
选项：
A:Make sincere apologies
B:Show your appreciation
C:Briefly review their visit
D:Express good wishes
答案: 【
】
6、单选题：
Generally speaking, your speech must be____. （ ）
选项：
A:Brevity
B:all correct
C:as long as possible
D:as complex as possible
答案: 【
】
7、判断题：
Guests can check out at the cashier of the front desk.
选项：
A:对
B:错
答案: 【】
8、判断题：
In most cases, check-out time at the latest is 12:00 or 1 P.M..
选项：
A:对
B:错
答案: 【】
9、判断题：
If the guest disagrees with the bill, he or she cannot ask the cashier to explain it or revise it.
选项：
A:对
B:错
答案: 【】
10、判断题：
If your guest wants the hotel to deposit the baggage, he or she can ask the bellboy for help.
选项：
A:对
B:错
答案: 【】
11、判断题：
Saying goodbye is usually quite a gloomy event.
选项：
A:对
B:错
答案: 【】
12、多选题：
What is a good farewell speech include ? （ ）
选项：
A:the opening
B:main body
C:the anecdotes
D:conclusion
答案: 【
】
13、多选题：
How to write a farewell speech?（ ）
选项：
A:Express good wishes
B:Briefly review their visit
C:Make sincere apologies
D:Show your appreciation
答案: 【
】
14、多选题：
How to write a farewell speech?（ ）
选项：
A:Briefly review their visit
B:Express good wishes
C:Show your appreciation
D:Make sincere apologies
答案: 【
】
第六章 单元测试
1、单选题：
Visa from most countries requires the following materials except:（ ）
选项：
A:valid passport
B:the copy of ID card
C:2 inch white background color photo
D:ID card
答案: 【
】
2、单选题：
The classification of a visa are（ ）.
选项：
A:Official visa
B:all correct
C:Diplomatic visa
D:Ordinary visa
答案: 【】
3、多选题：
The elements of identity are.（ ）
选项：
A:Sex
B:place of birth
C:Name
D:date of birth
答案: 【
】
4、多选题：
The elements of visa are.（ ）
选项：
A:passport number
B:date of birth
C:period of validity
D:Name
答案: 【
】
5、单选题：
As tourists, we only need to apply for.（ ）
选项：
A:diplomatic visa
B:Courtesy visa
C:official visa
D:ordinary visa
答案: 【
】
6、判断题：
As tourists,we only need to apply for official passport.
选项：
A:错
B:对
答案: 【】
7、判断题：
As tourists,we only need to apply for ordinary passport.
选项：
A:对
B:错
答案: 【】
8、判断题：
If you want to apply for a visa ,you need to submit a valid passport.
选项：
A:错
B:对
答案: 【】
9、判断题：
There is only one kind of visa.
选项：
A:对
B:错
答案: 【】
10、判断题：
You need to take your passport and visa when you go abroad.
选项：
A:对
B:错
答案: 【】
11、多选题：
The elements of visa are.（ ）
选项：
A:period of validity
B:date of birth
C:Name
D:passport number
答案: 【
】
12、多选题：
The elements of identity are.（ ）
选项：
A:Name
B:Sex
C:date of birth
D:place of birth
答案: 【
】
13、多选题：
The elements of visa are.（ ）
选项：
A:period of validity
B:date of birth
C:passport number
D:Name
答案: 【
第七章 单元测试
1、单选题：
It originated in（ ） from the people’s sacrifice to gods and ancestors at the end of an old year and the beginning of a new one.
选项：
A:the Shang Dynasty
B:he Tang Dynasty
C:the Yuan Dynasty
D:the Han Dynasty
答案: 【
】
2、单选题：
( ), the Lantern Festival was selected into the second batch of national intangible cultural heritage.
选项：
A:In June, 2008
B:In June, 2011
C:In June, 2009
D:In June, 2010
答案: 【
】
3、单选题：
It is said in the origin of Qingming Festival that Jie saved ( ) by serving a piece of his own leg.
选项：
A:Duke Wen of Jin
B:Duke Hui of Jin
C:Duke Xian of Jin
D:Duke Huai of Jin
答案: 【
】
4、单选题：
( ), Dragon Boat Festival was selected into the first batch of national intangible cultural heritage.
选项：
A:On March 20, 2005
B:On May 20, 2006
C:On May 20, 2005
D:On March 20, 2006
答案: 【
】
5、判断题：
According to theRomantic legend in Qi Xi Festival, the queen allowed niu lang and zhi nu to meet once a year on the seventh day of the seventh lunar on the silver river.（ ）
选项：
A:对
B:错
答案: 【】
6、判断题：
In the Chinese calendar, a year is divided into four seasons, each season is divided into three parts: Meng, Zhong, Ji, so the Mid-Autumn Festival also is called Zhongqiu.（ ）
选项：
A:对
B:错
答案: 【】
7、判断题：
The 23rd day of the 12th lunar month is called Preliminary Eve（小年）. At this time, people offer sacrifice to the kitchen god.
选项：
A:错
B:对
答案: 【】
8、多选题：
（ ）are the customs of lantern festival.
选项：
A:
Eating yuanxiao
B:
Eating moon cakes
C:
Enjoying lanterns
D:
Watching dance with dragons and lions
答案: 【
】
9、判断题：
Qingming Festival is the 5th one of the 24 segments of the Chinese calendar.
选项：
A:错
B:对
答案: 【
10、判断题：
The dragon-boat races symbolize many attempts to rescue and recover Qu Yuan’s body. This tradition has remained unbroken for centuries.
选项：
A:对
B:错
答案: 【】
11、多选题：
（ ）are the customs of lantern festival.
选项：
A:
Eating yuanxiao
B:
Eating moon cakes
C:
Watching dance with dragons and lions
D:
Enjoying lanterns
答案: 【
】
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