第一章 单元测试
1、单选题：
What is the meaning of “human resource“？
选项：
A:人类资源
B:人力资源
C:劳动资源
D:人口资源
答案: 【人力资源】
2、单选题：
Which of the following options is not essential on a resume?
选项：
A:Contact information
B:Work experience
C:Disadvantage
D:Skills
答案: 【Disadvantage】
3、单选题：
Which of the following phrases can be better explained ” Submit”?
选项：
A:Look for
B:Decide into
C:Hand over
D:Go through
答案: 【Hand over】
4、多选题：
Why are resumes so important?
选项：
A:Your resume is your personal AD.
B:A resume is a tool to win an interview.
C:Resumes are commercials.
D:A resume can get an employer interested in a job.
答案: 【Your resume is your personal AD.;A resume is a tool to win an interview.】
5、多选题：
Where does wang pei have part-time job experience in his resum
选项：
A:Once taught in wuhan educational background in hubei province
B:Once taught in wuchang primary school.
C:He once taught in wuhan city vocational college.
D:He used to teach at wuchang university.
答案: 【Once taught in wuhan educational background in hubei province;Once taught in wuchang primary school.】
6、多选题：
What computer skills can we learn from wang jun’s resume?
选项：
A:Windows,MSoffice and excel
B:prowerpoint and the internet
C:only powerpoint.
D:Windows and msoffice
答案: 【Windows,MSoffice and excel;prowerpoint and the internet】
7、判断题：
Mike Liu Is a candidate for marketing specialist
选项：
A:对
B:错
答案: 【对】
8、判断题：
You need to end your interview by saying thank you
选项：
A:对
B:错
答案: 【对】
9、判断题：
Li Ming works as a marketing specialist in a market
选项：
A:错
B:对
答案: 【对】
10、判断题：
You don’t need to know anything about the company before the interview
选项：
A:错
B:对
答案: 【错】
11、多选题：
Where does wang pei have part-time job experience in his resum
选项：
A:Once taught in wuchang primary school.
B:He used to teach at wuchang university.
C:Once taught in wuhan educational background in hubei province
D:He once taught in wuhan city vocational college.
答案: 【Once taught in wuchang primary school.;Once taught in wuhan educational background in hubei province】
12、多选题：
Why are resumes so important?
选项：
A:Resumes are commercials.
B:A resume can get an employer interested in a job.
C:A resume is a tool to win an interview.
D:Your resume is your personal AD.
答案: 【A resume is a tool to win an interview.;Your resume is your personal AD.】
13、多选题：
What computer skills can we learn from wang jun’s resume?
选项：
A:prowerpoint and the internet
B:only powerpoint.
C:Windows and msoffice
D:Windows,MSoffice and excel
答案: 【prowerpoint and the internet;Windows,MSoffice and excel】
第二章 单元测试
1、单选题：
What information do you don’t need to know about the company before the interview?
选项：
A:company prior to your interview
B:Employee benifits
C:training programs
D:company ‘s history
答案: 【company ‘s history】
2、单选题：
What does Jack want to do after graduation?
选项：
A:Salesman
B:Police
C:Teacher
D:Engineer
答案: 【Salesman】
3、单选题：
How long does Jack have work experience?
选项：
A:Three months
B:Four months
C:Two months
D:One month
答案: 【Two months】
4、单选题：
Which company will Jack go to apply for the job?
选项：
A:Baidu Company
B:Alibaba
C:ABCImport and export corporation
D:DQ Company
答案: 【ABCImport and export corporation】
5、单选题：
Which of the following options is not a way to find a job on the internet?
选项：
A:Browser
B:search engine
C:key words
D:career sites
答案: 【Browser】
6、单选题：
Which of the following phrases has a similar meaning to ” Submit”?
选项：
A:Decide to
B:Hand over
C:Look for
D:Go through
答案: 【Hand over】
7、多选题：
What is wrong with writing a resume?
选项：
A:Feel free to fill in your contact information.
B:List your salary requirements.
C:Make sure your resume has a professional presentation.
D:Read the job description and the job advertisement carefully.
答案: 【Feel free to fill in your contact information.;List your salary requirements.】
8、多选题：
What do resume employers focus on?
选项：
A:Want to know what the applicant has to offer?
B:Applicant’s degree.
C:Know all personal information about the applicant.
D:Can the employer contact the applicant?
答案: 【Want to know what the applicant has to offer?;Applicant’s degree.;Can the employer contact the applicant?】
9、多选题：
What interests does xu zhiqiang have from his resume?
选项：
A:Photography and football.
B:Photography, stamp exhibits
C:Playing tennis, bowling and swimming.
D:Football and swimming.
答案: 【Photography, stamp exhibits;Playing tennis, bowling and swimming.】
10、多选题：
What is a resume?
选项：
A:Name and telephone number of the individual.
B:A brief introduction to your educational background.
C:Introduction of work experience and ability.
D:An introduction to personal living habits.
答案: 【A brief introduction to your educational background.;Introduction of work experience and ability.】
11、多选题：
What is a resume?
选项：
A:Introduction of work experience and ability.
B:Name and telephone number of the individual.
C:An introduction to personal living habits.
D:A brief introduction to your educational background.
答案: 【Introduction of work experience and ability.;A brief introduction to your educational background.】
12、多选题：
What is wrong with writing a resume?
选项：
A:List your salary requirements.
B:Feel free to fill in your contact information.
C:Read the job description and the job advertisement carefully.
D:Make sure your resume has a professional presentation.
答案: 【List your salary requirements.;Feel free to fill in your contact information.】
13、多选题：
What do resume employers focus on?
选项：
A:Applicant’s degree.
B:Want to know what the applicant has to offer?
C:Know all personal information about the applicant.
D:Can the employer contact the applicant?
答案: 【Applicant’s degree.;Want to know what the applicant has to offer?;Can the employer contact the applicant?】
14、多选题：
What do resume employers focus on?
选项：
A:Want to know what the applicant has to offer?
B:Can the employer contact the applicant?
C:Know all personal information about the applicant.
D:Applicant’s degree.
答案: 【Want to know what the applicant has to offer?;Can the employer contact the applicant?;Applicant’s degree.】
15、多选题：
What interests does xu zhiqiang have from his resume?
选项：
A:Playing tennis, bowling and swimming.
B:Photography and football.
C:Photography, stamp exhibits
D:Football and swimming.
答案: 【Playing tennis, bowling and swimming.;Photography, stamp exhibits】
第三章 单元测试
1、单选题：
May I introduce ___________ to you?
选项：
A:myself
B:I
C:They
D:you
答案: 【
2、单选题：
What do you do ?
选项：
A:I’d like to go
B:I’m doing homework
C:I am a manager
D:I did nothing
答案: 【】
3、单选题：
“It’s company’s treat” means_______
选项：
A:这就是公司的待遇
B:公司请客
C:它是公司的对待
D:这公司待遇差
答案:
4、单选题：
Finance department is responsible for______
选项：
A:making the product
B:payments, bills and expenses
C:hiring new staffs
D:selling the product/service
答案: 【】
5、单选题：
”Three engineers in A&D didn’t get their wages on time”. Which department should take the responsibility?
选项：
A:IT (Information Technology)
B:Finance
C:Customer Service
D:Human Resources
答案: 【】
6、单选题：
What does Entrepreneurial Structure mean in Chinese?
选项：
A:矩阵式结构
B:部门制结构
C:职能制结构
D:创业型结构
答案: 【】
7、单选题：
Which department is responsible for taking care of customer needs?
选项：
A:Customer Service
B:Sales
C:Administrative Department
D:Marketing
答案: 【】
8、单选题：
What is the relationship between the Chief Executive Officer and the Board of Directors ?
选项：
A:The Chief Executive officer gives orders to the Board of Directors.
B:They work closely with each other
C:They belong to different companies
D:They give orders to each other.
答案: 【】
9、单选题：
“The marketing department looks after market research, product creation and advertising campaigns.” The Chinese meaning of this sentence is_________
选项：
A:市场部看顾市场调查、产品创新以及打广告战等活动
B:市场部照料市场研究、产品创新以及打广告战争
C:市场部寻找市场调研、产品创造以及广告战役
D:市场部主管市场调研、产品创新及广告活动
答案: 【】
10、单选题：
If you want to leave a good impression on your colleagues in company, which of the following actions is suitable?
选项：
A:Be the first one to leave
B:Pay attention to introductions
C:Make personal phone calls during work
D:Take too long for lunch.
答案: 【】
第四章 单元测试
1、判断题：
A successful reception starts well if you can make conversation smoothly with visitors.
选项：
A:对
B:错
答案: 【】
2、单选题：
Which of the following is not the key element of a message
选项：
A:telephone number
B:place of your writing
C:name of the caller
D:time
答案: 【】
3、判断题：
As a receptionist,looking afrer visitors in your company is part of your job.
选项：
A:对
B:错
答案:】
4、单选题：
Which of the following is not the mian steps of receiving visitors at airport?
选项：
A:reserving a hotel for the visitors
B:making a schedule for the visitor
C:writing a welcome card
D:gettinging to the airport on time
答案: 【】
5、判断题：
offer to take a message when the caller is not available.
选项：
A:对
B:错
答案: 【】
6、判断题：
You can introduce the city to the visitor when first meeting visitor.
选项：
A:错
B:对
答案: 【】
7、判断题：
Keep the conversation short and to the point when making a phone call.
选项：
A:错
B:对
答案: 【】
8、判断题：
While taking message, we should write down all details.
选项：
A:错
B:对
答案: 【】
9、判断题：
If you are to receive a visitor at the airport , you shold read his schedul beforehand
选项：
A:错
B:对
答案: 【】
10、单选题：
If you are working the reception desk, how to ask the name of the visitor?
选项：
A:Can I have your name,please?
B:Is your name XXX?
C:What is you name ?
D:Your name is ?
答案: 【】
第五章 单元测试
1、判断题：
Jane Bake wants to book 2 double rooms for 3nights.
选项：
A:对
B:错
答案: 【】
2、判断题：
Jane Bake wants to make a reservation a suite for three nights in the hotel.
选项：
A:对
B:错
答案: 】
3、判断题：
John Smith’s number is 18986208218.
选项：
A:错
B:对
答案: 【】
4、单选题：
How many nights is the man staying in the hotel?How many rooms has he booked?
选项：
A:Two rooms for three nights
B:Four rooms for three nights
C:Three rooms for two nights
D:Three rooms for four nights
答案: 【】
5、单选题：
How much does Jane Bake pay for three nights?
选项：
A:648
B:288
C:864
D:576
答案: 【】
6、单选题：
What time does Mr.Jackson ask the waiter to wake him up?
选项：
A:Six o’clock this evening
B:Six noon today
C:six o’clock tomorrow afternoon
D:Six o’clock tomorrow morning
答案: 【】
7、单选题：
How is Mr.Gray going to go to shanghai?
选项：
A:By subway
B:By car
C:By plane
D:By train
答案: 【
8、单选题：
How many nights does Betty Clinton want to reserve?
选项：
A:Three nights
B:Four nights
C:one night
D:Two nights
答案: 【】
9、多选题：
What needs to be packed for business trip?
选项：
A:Name cards
B:Business documents
C:Address books
D:Laptop
答案:
10、多选题：
What will people have to do when they travel by air?
选项：
A:Buy a ticket
B:Watch an in-fight movie
C:Go through security
D:Check in at the hotel
答案: 【】
11、多选题：
What needs to be packed for business trip?
选项：
A:Name cards
B:Address books
C:Business documents
D:Laptop
答案: 【】
12、多选题：
What will people have to do when they travel by air?
选项：
A:Check in at the hotel
B:Watch an in-fight movie
C:Go through security
D:Buy a ticket
答案: 【】
13、多选题：
What needs to be packed for business trip?
选项：
A:Name cards
B:Business documents
C:Laptop
D:Address books
答案: 【】
14、多选题：
What will people have to do when they travel by air?
选项：
A:Watch an in-fight movie
B:Buy a ticket
C:Check in at the hotel
D:Go through security
答案: 】
15、多选题：
What needs to be packed for business trip?
选项：
A:Business documents
B:Name cards
C:Address books
D:Laptop
答案: 【】
16、多选题：
What will people have to do when they travel by air?
选项：
A:Check in at the hotel
B:Buy a ticket
C:Watch an in-fight movie
D:Go through security
答案: 【】
17、多选题：
What needs to be packed for business trip?
选项：
A:Name cards
B:Address books
C:Laptop
D:Business documents
答案: 【】
18、多选题：
What will people have to do when they travel by air?
选项：
A:Check in at the hotel
B:Watch an in-fight movie
C:Buy a ticket
D:Go through security
答案: 【】
第六章 单元测试
1、判断题：
An invitation letter is a kind of social letter,it is divided into formal invitation and informal invitation.
选项：
A:对
B:错
答案: 【】
2、单选题：
What attitude should we keep when we invite customers?
选项：
A:Cold
B:Casual
C:Self-centered
D:Polite
答案: 【
3、判断题：
The premise of finding a target client customer is that the the customer is interested in the company.
选项：
A:错
B:对
答案: 【】
4、单选题：
Which of the following dining phrases does not fit the context ?
选项：
A:Please look at the menu first
B:I hope we can meet again.
C:You go ahead.
D:Thank for your kind invitation.
答案: 【
5、多选题：
What kind of environment should l choose to eat with my clients?
选项：
A:A place that makes you feel good.
B:The place that customers don’t like.
C:Beargarden
D:Peaceful environment.
答案: 【】
6、判断题：
If you want to invite a client for dinner,you should first underatand the customer’s taste ,taste and dinner habits.
选项：
A:对
B:错
答案: 【】
7、多选题：
Which of the following expressions is correct when a customer comes to the company?
选项：
A:I ‘ll show you to the reception room first.
B:I ‘ll contant our boss,please wait a moment.
C:Welcome to our company.
D:If the boss is not available,politely make an appointment for anither time.
答案: 【】
8、判断题：
If two people don’t want to pay the bill together mean “Let’s take AA system”
选项：
A:对
B:错
答案: 【】
9、判断题：
When receiving customers at the airport ,if the customer has airsickness or other physics discomfort should be timely .
选项：
A:对
B:错
答案: 【】
10、判断题：
Always adhere to the concept of customer first.
选项：
A:对
B:错
答案: 【】
11、多选题：
Which of the following expressions is correct when a customer comes to the company?
选项：
A:Welcome to our company.
B:If the boss is not available,politely make an appointment for anither time.
C:I ‘ll contant our boss,please wait a moment.
D:I ‘ll show you to the reception room first.
答案: 【】
12、多选题：
Which of the following expressions is correct when a customer comes to the company?
选项：
A:If the boss is not available,politely make an appointment for anither time.
B:I ‘ll show you to the reception room first.
C:Welcome to our company.
D:I ‘ll contant our boss,please wait a moment.
答案: 【】
13、多选题：
Which of the following expressions is correct when a customer comes to the company?
选项：
A:If the boss is not available,politely make an appointment for anither time.
B:Welcome to our company.
C:I ‘ll contant our boss,please wait a moment.
D:I ‘ll show you to the reception room first.
答案: 【
第七章 单元测试
1、单选题：
I’d like to show you an ad that really _______________me.
选项：
A:impressed
B:to impress
C:impress
D:impressing
答案: 【
2、判断题：
I am interested in your latest products.
选项：
A:错
B:对
答案: 【】
3、判断题：
This one we produced is characterized by its high quality, compact-sized, energy-saving and it’s also easy-to-operate.
选项：
A:对
B:错
答案: 【】
4、判断题：
It looks very nice.Well,can you tell me about this model?
选项：
A:错
B:对
答案: 【】
5、单选题：
The phone will be available in ______ of European and Asian countries for a price of 449euros.
选项：
A:a dozen
B:dozens
C:dozen
D:a
答案: 【
6、判断题：
As our products have all the features you need and are 20% cheap than those made in Japan, I strongly recommend it to you.
选项：
A:对
B:错
答案: 【】
7、单选题：
Finally I should outline our recomendations as to how you can make this product a _________ in your territory.
选项：
A:successing
B:success
C:successful
D:succeed
答案: 【】
8、单选题：
It was ____________ this winter.
选项：
A:launchs
B:launching
C:launch
D:launched
答案: 【】
9、判断题：
To sum up, everything indicated that the market was ready for a high-tech product.
选项：
A:对
B:错
答案: 【】
10、判断题：
Compared with our other products, it is small in size are lighter in weight.
选项：
A:错
B:对
答案: 【】
第八章 单元测试
1、单选题：
The basic steps to make an effective presentation
选项：
A:Prepare,Speech, organization, delivery, end, exchange, conclusion and summary
B:Prepare, introduce, organization, delivery, end, exchange, conclusion and summary
答案: 【】
2、单选题：
What’d the main reason for the decline in sales last quarter ?
选项：
A:World financial crisis and no plans have been made to increase domestic sales
B:World financial crisis
答案: 【
3、判断题：
Traditional negotiation is easier to negotiate successfully.
选项：
A:对
B:错
答案: 【】
4、多选题：
What are the two basic motivation of learning ?
选项：
A:study need
B:study belt
C:study attitude
D:study interest
答案: 【】
5、多选题：
In teaching ,we can use from to show our understanding of material?
选项：
A:Analysis
B:Interpretation
C:Transformation
D:Memory
答案: 【】
6、多选题：
The interaction between learning and teaching is a systematic process, which contains elements ?
选项：
A:Teachers
B:Students
C:Teaching content
D:Teaching media
答案: 【】
7、多选题：
The concept of anxiety symptoms in middle school are?
选项：
A:Get some action
B:Selection
C:Recognition
D:Appreciation
答案: 【】
8、判断题：
Sales is risky，so i must not do it
选项：
A:错
B:对
答案: 【】
9、判断题：
As a Sales representative ，you must first konw the eight steps of makeing a gift
选项：
A:对
B:错
答案: 【】
10、判断题：
The most important of the eight steps is that they require verylittle skill
选项：
A:对
B:错
答案: 【】
11、多选题：
What are the two basic motivation of learning ?
选项：
A:study belt
B:study interest
C:study need
D:study attitude
答案: 【
12、多选题：
In teaching ,we can use from to show our understanding of material?
选项：
A:Interpretation
B:Memory
C:Transformation
D:Analysis
答案: 【】
13、多选题：
The interaction between learning and teaching is a systematic process, which contains elements ?
选项：
A:Students
B:Teachers
C:Teaching media
D:Teaching content
答案: 【】
14、多选题：
The concept of anxiety symptoms in middle school are?
选项：
A:Recognition
B:Appreciation
C:Get some action
D:Selection
答案: 【】
15、多选题：
The interaction between learning and teaching is a systematic process, which contains elements ?
选项：
A:Teaching content
B:Teachers
C:Students
D:Teaching media
答案: 【】
16、多选题：
The interaction between learning and teaching is a systematic process, which contains elements ?
选项：
A:Students
B:Teachers
C:Teaching content
D:Teaching media
答案: 【
17、多选题：
The concept of anxiety symptoms in middle school are?
选项：
A:Recognition
B:Selection
C:Get some action
D:Appreciation
答案: 【
18、多选题：
In teaching ,we can use from to show our understanding of material?
选项：
A:Interpretation
B:Analysis
C:Transformation
D:Memory
答案:
第九章 单元测试
1、判断题：
A successful meeting starts well before everyone is gathered in a conference room.
选项：
A:错
B:对
答案: 【】
2、单选题：
Which of the following is not the purpose of a meeting
选项：
A:Problem solving
B:Decision making
C:Sharing information
D:Bargaining
答案: 【
3、判断题：
Agenda is a list of the subjects to be dealt with or talked about at a meeting.
选项：
A:错
B:对
答案: 【
4、单选题：
Which of the following is not the mian steps of chairing a meeting?
选项：
A:Drafting agenda
B:Opening the meeting
C:Summarizing and closing a meeting
D:During the meeting
答案: 【
5、判断题：
Minutes refers to the written record of what took place or was discussed during a meeting.
选项：
A:对
B:错
答案: 【】
6、多选题：
What are the Meeting Minutes used for?
选项：
A:inform people who were not at the meeting.
B:Provide a transparent decision-making process
C:Convert meetings into action plans
D:Prepare an outline
答案: 【】
7、判断题：
Keep the minutes short and to the point.
选项：
A:对
B:错
答案: 【】
8、判断题：
While taking minutes, we should write down all details.
选项：
A:错
B:对
答案: 【】
9、判断题：
If you are to take minute for a meeting, you shold read the agenda prepared beforehand
选项：
A:错
B:对
答案: 【】
10、判断题：
If you are the chairperson of the meeting, how should you ask suggestions for the issue discussed?
“I’d like to get some ideas from you all.”
选项：
A:对
B:错
答案: 【】
11、多选题：
What are the Meeting Minutes used for?
选项：
A:Convert meetings into action plans
B:Provide a transparent decision-making process
C:Prepare an outline
D:inform people who were not at the meeting.
答案: 【】
12、多选题：
What are the Meeting Minutes used for?
选项：
A:Provide a transparent decision-making process
B:Prepare an outline
C:Convert meetings into action plans
D:inform people who were not at the meeting.
答案: 】
第十章 单元测试
1、单选题：
Why did Machael refuse Johnson to attend the negotiation?
选项：
A:because of his mother’s birthday
B:Because of his girlfriend’s birthday
答案: 【】
2、多选题：
How to develop interpersonal relationship?
选项：
A:Making Apology
B:Communicating effectively
C:not complain
D:Giving Praise
答案:
There are only four interpersonal skills.
选项：
A:对
B:错
答案: 【】
4、判断题：
“You never know what you can do till you try!”it means ” Don’t Complain.”
选项：
A:对
B:错
答案: 【】
5、判断题：
Michael’s idea of the status of family and work is family coms first and job second.
选项：
A:错
B:对
答案: 【】
6、多选题：
How to develop interpersonal skills?
选项：
A:pay attention to others
B:Don’t complain
C:offering and asking for help
D:communicate dearly
答案: 【
The economy is getting better ,but good jobs still aren’t exactly growing on trees
选项：
A:对
B:错
答案: 【】
8、多选题：
What’s your carre problem?
选项：
A:keep your nose to the grindstone
B:tight schedule
C:low pay
D:working overtime
答案: 【
9、单选题：
Why does women feel tired of her job?
选项：
A:because she wants to go back to school to study
B:because her boss asks her to do more than she can
答案: 【】
10、判断题：
you can quit at the walls when you are not satisfied with your work
选项：
A:对
B:错
答案: 【】
11、多选题：
How to develop interpersonal relationship?
选项：
A:not complain
B:Giving Praise
C:Communicating effectively
D:Making Apology
答案: 【】
12、多选题：
How to develop interpersonal skills?
选项：
A:communicate dearly
B:pay attention to others
C:Don’t complain
D:offering and asking for help
答案: 【】
13、多选题：
What’s your carre problem?
选项：
A:working overtime
B:keep your nose to the grindstone
C:tight schedule
D:low pay
答案: 【】
14、多选题：
How to develop interpersonal relationship?
选项：
A:Making Apology
B:Giving Praise
C:not complain
D:Communicating effectively
答案: 【】
15、多选题：
How to develop interpersonal skills?
选项：
A:offering and asking for help
B:Don’t complain
C:pay attention to others
D:communicate dearly
答案: 【
16、多选题：
What’s your carre problem?
选项：
A:tight schedule
B:low pay
C:keep your nose to the grindstone
D:working overtime
答案: 【
17、多选题：
How to develop interpersonal skills?
选项：
A:pay attention to others
B:communicate dearly
C:Don’t complain
D:offering and asking for help
答案: 【
18、多选题：
What’s your carre problem?
选项：
A:keep your nose to the grindstone
B:low pay
C:working overtime
D:tight schedule
答案: 【
19、多选题：
How to develop interpersonal relationship?
选项：
A:Giving Praise
B:not complain
C:Making Apology
D:Communicating effectively
答案: 【】
20、多选题：
How to develop interpersonal skills?
选项：
A:offering and asking for help
B:Don’t complain
C:communicate dearly
D:pay attention to others
答案: 【】
请先 ！