智慧树知到答案商务英语（西安交通大学）最新答案

第三章 单元测试

1、单选题：
Human communication is unique for its（ ） use of abstract language.
选项：
A:extensive
B:narrow
C:intensive
D:shrink
答案: 【】

2、单选题：
Written communication （ ） emerged through the use of pictographs.
选项：
A:second
B:first
C:forth
D:third
答案: 【

3、单选题：
Business communication is （ ） sharing between people within and outside an organization that is performed for the commercial benefit of the organization.
选项：
A:norm
B:abnorm
C:formal
D:information
答案: 【】

4、单选题：
（ ） are often due to the nature of the environment.
选项：
A:

Physical barriers

B:

Internal barriers

C:

None barriers

D:

Mental barriers

答案: 【

】

5、单选题：
（ ） are important in documenting the activities of any department.
选项：
A:Reports
B:Telephone meetings
C:Video conferencing
D:Presentations
答案: 【

6、单选题：
Founded in （ ） by Shankar is the Association for Business Communication (ABC), is “an international organization committed to fostering excellence in business communication scholarship,research ,education, and practice.”
选项：
A:2016
B:1836
C:1936
D:2006
答案: 【】

7、单选题：
With membership of more than （ ） technical communicators, it’s the largest organization of its type in North America.
选项：
A:60
B:6000
C:600
D:6
答案: 【】

8、单选题：
（ ） is the provision of service to customers before, during and after a purchase.
选项：
A:Customer service
B:Communicate
C:Produce
D:Competition
答案: 【

9、单选题：
The average value of each lost relationship across all countries surveyed is （  ） per year.
选项：
A:

$243

B:

$2,430

C:

$24,300

D:

$24

答案: 【

】

10、单选题：
In the （ ）, personnel administration focused mostly on the aspects of hiring, evaluating, training and compensating employees.
选项：
A:1920s
B:2000s
C:2012s
D:1892s
答案: 【

第四章 单元测试

1、单选题：
Remember （ ） term relationship is the real resource for your business expansion and more profits.
选项：
A:on
B:long
C:one
D:short
答案: 【

2、单选题：
Writing “first letter” to your potential business partner is the （ ） step for opening business for international trade.
选项：
A:third
B:forth
C:second
D:first
答案: 【

3、单选题：
Nowadays （ ） is a pretty common communication tool for businessman to deal with something like talking about goods, services, complaints, agreements, etc.
选项：
A:telephone
B:negotiation
C:portraiture
D:e-mail
答案: 【

4、单选题：
A （ ） system also known as voice message or voice bank.
选项：
A:e-mail
B:voicemail
C:computer
D:communication
答案: 【

5、单选题：
（ ）allows people in different locations to hold interactive meetings.
选项：
A:

Face-to-face meetings

B:

Video conferencing

C:

Reports

D:

Telephone meetings

答案: 【

】

6、单选题：
（ ）will serve as the direction, the reference, and the path of your details.
选项：
A:Sentences
B:The audience
C:The purpose
D:Words
答案: 【】

7、单选题：
（ ）sentences are acceptable and sometimes essential to making a point in（ ）writing.
选项：
A:Long;informal
B:Short;informal
C:Long;formal
D:Short;formal
答案: 【

8、单选题：
when you’re writing to someone who went out of their way for you ,people really appreciate （ ） letters.
选项：
A:apology
B:congratulation
C:thank-you
D:invitation
答案: 】

9、单选题：
Write （ ） type of letter when you want to extend a business invitation, such as an invitation to a party or other event.
选项：
A:congratulation
B:apology
C:thank-you
D:invitation
答案: 【

10、单选题：
If your letter is too （ ）, the reader will be inclined to skim its contents and end up with an（ ） idea of the exact problem .
选项：
A:short;clear
B:long;unclear
C:short;unclear
D:long;clear
答案: 【

第五章 单元测试

1、单选题：
A business （ ） is a blueprint that will guide your business from the start-up phase through establishment and eventually business growth, and it is a must-have for all new businesses.
选项：
A:competition
B:structure
C:plan
D:communication
答案: 【

2、单选题：
Starting a（ ）business doesn’t have to require（ ）money, but it will involve some initial investment as well as the ability to cover ongoing expenses before you are turning a profit.
选项：
A:big;many
B:big;a lot of
C:small;many
D:small;a lot of
答案: 【

3、单选题：
Your business name plays a role in almost（ ）aspect of your business, so you want it to be a（ ）one.
选项：
A:every; good
B:no; bad
C:no; good
D:every; bad
答案: 【

4、单选题：
（ ） are made up of two or more people and any profits, debts and decisions related to the business are a shared responsibility.
选项：
A:Partnership
B:Franchises
C:Sole trader
D:Company
答案: 【

5、单选题：
（ ） involve you using another company’s successful business model to create your own shop, restaurant etc.
选项：
A:Partnership
B:Company
C:Franchises
D:Sole trader
答案: 【

6、单选题：
（ ）are truly egalitarian(平等主义) form of business that is formed to meet the mutual needs of the workers.
选项：
A:Partnership
B:Limited Liability Partnerships
C:Franchises
D:Workers Co-operatives
答案: 【

7、单选题：
The best way to start an application letter is to mention （ ） you found the job opportunity and how your strengths can benefit the employer.
选项：
A:how
B:why
C:when
D:where
答案: 【

8、单选题：
Read the job application（ ）and become（ ）with the requirements for this job.
选项：
A:carefully;familiar
B:uncarefully;unfamiliar
C:uncarefully;familiar
D:carefully;unfamiliar
答案: 【

9、单选题：
A job （ ） is one of the most drawn-out and intimidating ways of making first impression.
选项：
A:research
B:direction
C:Recruitment
D:interview
答案: 【

10、单选题：
Also known as ambient media, guerrilla advertising (or marketing) has become prominent over the last 20 （ ）.
选项：
A:years
B:hours
C:month
D:days
答案: 【

第六章 单元测试

1、单选题：
Hard plastic chairs should only be used for （ ） meetings to keep employees focused and comfortable.
选项：
A:lasting
B:forever
C:long
D:short
答案: 【】

2、单选题：
Add additional lighting beyond overhead lighting to the room to soften the atmosphere and make（ ） meetings（ ）visually straining.
选项：
A:longer;more
B:shorter;more
C:longer;less
D:shorter;less
答案: 【

3、单选题：
While for business manner, for banquet, the honor seat is for host （ ） host, and the inferior seat is for host NO.2 .
选项：
A:NO.1
B:NO.3
C:NO.4
D:NO.5
答案: 【】

4、单选题：
（ ） people prefer long table to round table when entertaining friends.
选项：
A:Northern
B:Southern
C:Eastern
D:Western
答案:

5、单选题：
In social and business settings, seating arrangements can be a powerful way to either encourage（ ） relations or create negative（ ）communication.
选项：
A:good;spoken
B:bad;spoken
C:good;unspoken
D:bad;unspoken
答案: 【

6、单选题：
When inviting someone into your office,you are supposed to invite and direct them on （ ） to sit.
选项：
A:where
B:how
C:why
D:when
答案: 【

7、单选题：
The power position in a meeting being held at a rectangular table is always in the （ ） facing the door, where the person can see who is coming and going.
选项：
A:left
B:right
C:beside
D:center
答案: 【

8、单选题：
In the car, the back seats from right to the left ,the right one is more （ ） than the left seats.
选项：
A:useless
B:unimportant
C:circumstantial
D:important
答案: 【

9、单选题：
When shake with people, the （ ） first .
选项：
A:oldest
B:younger
C:youngest
D:children
答案: 【

10、单选题：
When exchange name cards, usually ,（ ）official give theirs to（ ）official .
选项：
A:lower;lowest
B:lower;higher
C:higher;young
D:lower;young
答案: 【】

第七章 单元测试

1、单选题：
（ ）is the party to whom the order is addressed and who is to pay the money.
选项：
A:Issue
B:Drawer
C:Presentation
D:Drawee
答案: 【

2、单选题：
（ ） is the act that the drawee writes down the word “accepted”, marks the date and signs his name across the face of the bill.
选项：
A:Dishonor
B:Endorsement
C:Payment
D:Acceptance
答案:

3、单选题：
（ ） issued by a banker on another bank.
选项：
A:Banker’s Draft
B:Documentary Bill
C:Trade Draft
D:Clean Bill
答案: 【

4、单选题：
（ ）issued by a trader on another trader or on a bank.
选项：
A:Trade Draft
B:Clean Bill
C:Documentary Bill
D:Banker’s Draft
答案: 【

5、单选题：
（ ）without shipping documents attached.
选项：
A:Documentary Bill
B:Banker’s Draft
C:Trade Draft
D:Clean Bill
答案: 【

6、单选题：
A （ ） makes an unconditional promise in writing to pay a sum of money to the other, either at a fixed or determinable future time or on demand of the payee, under specific terms.
选项：
A:bill of Exchange
B:draft after sight
C:cheque
D:check
答案: 【

7、单选题：
（ ） is the bank that makes payment to the beneficiary against presentation of stipulated documents.
选项：
A:Reimbursing bank
B:Confirming bank
C:Negotiating bank
D:Paying bank
答案: 【

8、单选题：
The （ ） buys the exporter’s draft and makes payment to the exporter.
选项：
A:Reimbursing bank
B:Confirming bank
C:negotiating bank
D:Paying bank
答案: 【】

9、单选题：
（ ）is an important branch of international business. Carriage of goods takes place by road or rail, inland waterway, sea and air.
选项：
A:Adjustment
B:Shipment
C:Transport
D:Packing
答案: 【】

10、单选题：
By comparison, （ ） is the best way to keep good will and friendly feelings between the buyer and the seller.
选项：
A:conciliation
B:arguement
C:quarrel
D:lawsuit
答案: 【