智慧树知到答案DESIGN THINKING FOR INNOVATION 创新设计思维最新答案

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第一章 单元测试

1、单选题:
Which stage of the design thinking process is about making ideas real, and developing a strategy to introduce them to the marketplace and/or the organization?
选项:
A:

Implementation

B:

Inspiration

C:

Investigation

D:

Ideastorming

答案: 【

Implementation

2、单选题:
In “the Age of the Customer” experience design matters greatly, because shoppers have        , according to Manish Madhvani.
选项:
A:

endless choice

B:

joy and delight

C:

more friends

D:

new ideas

答案: 【

endless choice

3、单选题:
Don Norman believes that the best approach to usability design is ___.
选项:
A:

multidisciplinary

B:

virtual

C:

gamified

D:

luxurious

答案: 【

multidisciplinary

4、单选题:
A “wow” experience always ___, according to Michael Hyatt.
选项:
A:

competes on price

B:

exceeds all expectations

C:

has cultural relevance

D:

makes brands world class

答案: 【

exceeds all expectations

5、判断题:
Creativity is hard work, and that is because it is 85% innate talent.
选项:
A:对
B:错
答案: 【错】

6、单选题:
People who are curious about other people develop this skill:       .
选项:
A:

synchronicity

B:

serendipity

C:

emotional intelligence

D:

empathic intuition

答案: 【

emotional intelligence

7、单选题:
In the research on entrepreneurial innovation, these 3 C’s are linked to the ability to come up with novel and feasible ideas:          .
选项:
A:

Communication, Creativity, Connectivity

B:

Curiosity, Commerce, Community

C:

Creativity, Curiosity, Connections

D:

Community, Curation, Creativity

答案: 【

Creativity, Curiosity, Connections

8、单选题:
Research shows that for people to be regularly and productively creative, they need to let ideas        , so as to give their unconscious mind a chance to keep working on the problem.
选项:
A:

personify

B:

evaporate

C:

incubate

D:

metamorphose

答案: 【

incubate

第二章 单元测试

1、单选题:
“Sometimes you have to walk a mile in someone else’s shoes in order to respond creatively.” What process does this describe?
选项:
A:

Empathic design.

B:

Impulse purchases.

C:

Social networking.

D:

Serendipity.

答案: 【

Empathic design.

2、单选题:
Why did Nespresso do field testing in shopping malls and hair salons?
选项:
A:

Most high-end cafes do not serve espresso in pods.

B:

Goal was to design solution that appealed to women consumers.

C:

Journey maps show most coffee is consumed in these spaces.

D:

Beauty and fashion are important parts of the coffee experience.

答案: 【

Goal was to design solution that appealed to women consumers.

3、单选题:
Coursera online learning and Netflix online media streaming both offer consumers          .
选项:
A:

multimodal engagement

B:

deep personalization

C:

earned media

D:

WOW experience

答案: 【

deep personalization

4、单选题:
When people participate in consumption as cultural custom, for example, buying birthday or wedding presents, this is an expression of their need for         .
选项:
A:

safety

B:

accomplishment

C:

novelty

D:

belonging

答案: 【

belonging

5、单选题:
Today, using empathy to drive innovation gives organizations a competitive advantage, because          .
选项:
A:

it is easy to fool consumers with kindness

B:

few businesses are hiring specifically for emotional intelligence skills

C:

there is no research to prove that empathy makes good business sense

D:

feeling sorry for customers is always a good idea

答案: 【

few businesses are hiring specifically for emotional intelligence skills

6、单选题:
When developing a new offering, “user perspective taking” involves      .
选项:
A:

taking users out for lunch or dinner to ask them how they are feeling

B:

stacking and bundling solutions to cover all possible problem bases

C:

identifying which celebrities are most popular for the target audience

D:

understanding consumer expectations including their unmet needs

答案: 【

understanding consumer expectations including their unmet needs

7、判断题:
The jobs-to-be-done innovation framework encourages us to understand exactly why consumers fall in love with their careers and pursue them for life.
选项:
A:对
B:错
答案: 【错】

8、判断题:
When an inventor becomes so attached to their idea, to the point of ignoring user feedback, their arrogance will likely result in a failed project.
选项:
A:对
B:错
答案: 【对】

第三章 单元测试

1、单选题:
We can spot likely future trends by        .
选项:
A:

developing multiperspectivity skills

B:

examining the research literature and scientific evidence

C:

paying close attention to today’s most popular products and services

D:

asking children about their pain points and purchase preferences

答案:

2、判断题:
Cultural trends can be triggered by the emergence of a new technology such as virtual reality, 3D printing, the Internet of Things, or artificial intelligence.
选项:
A:对
B:错
答案:

3、单选题:
To decide if what you are observing is a trend or just a fad, consider whether       .
选项:
A:

celebrities are endorsing it

B:

it is causing people to change their behavior

C:

it appeals to both toddlers and seniors

D:

it is truly novel and original

答案:

4、单选题:
When curators are involved in maintaining a collection of artifacts or ideas, they will ___ it.
选项:
A:

prune

B:

advertise

C:

love

D:

sell

答案:

5、单选题:
“Before you can think out of the box, you have to start with a box,” writes Twyla Tharp. What creative process is she describing?
选项:
A:

Communication.

B:

Connected consumption.

C:

Cultural relevance.

D:

Curation.

答案:

6、单选题:
“Problem finding does not come easily to many people,” advises Min Basadur. Why is this?
选项:
A:

People move through life without noticing the little things.

B:

We quickly adapt to problems and then fail to notice them.

C:

Most people must stay focused on work, family, and health.

D:

There are actually very few problems in the world.

答案:

7、单选题:
is the first step in problem-finding.
选项:
A:

Incubation

B:

Curation

C:

Shadowing

D:

Questioning

答案:

8、判断题:
These are some examples of wicked problems: pollution, poverty, personal wellness.
选项:
A:对
B:错
答案:

第四章 单元测试

1、单选题:
As the conceptual economy dawns, businesses need to hire people who      .
选项:
A:

think logically and understand linear thinking

B:

have artistic vision and creative aptitudes

C:

are adaptable and tolerate ambiguity

D:

All of the above.

答案:

2、判断题:
Everyone is capable of “small C creativity” and it can be learned and enhanced with practice.
选项:
A:对
B:错
答案:

3、单选题:
Research by Gallup showed that many people are actively disengaged and work and would willingly switch jobs, and even take a pay cut, if they could find a position that allowed them to         .
选项:
A:

bring their pets to the office

B:

be more creative

C:

learn on the job

D:

take Fridays off

答案:

4、单选题:
When management seeks to closely control what innovative employees do, which of the following is the likely result?
选项:
A:

More feasible ideas are produced with true product-solution fit.

B:

New supports for creative innovation are developed across the organization.

C:

Experimental and creative thinking will be stifled and stuffed out.

D:

Curious outsiders will seek to infiltrate and steal trade secrets.

答案:

5、单选题:
is another word for divergent thinking.
选项:
A:

Curating

B:

Interviewing

C:

Shadowing

D:

Brainstorming

答案:

6、判断题:
When engaging in divergent thinking, it is best practice to seek unusual ideas — the more strange, and wild, the better.
选项:
A:对
B:错
答案:

7、单选题:
Mind mapping helps design thinkers to        .
选项:
A:

realize assumptions and spot patterns

B:

make data-driven decisions

C:

solve wicked problems once and for all

D:

All of the above.

答案:

8、单选题:
Affinity diagrams are used to         .
选项:
A:

analyze the feasibility of a proposed solution

B:

poll stakeholders to determine their motivations

C:

observe potential future users in their natural environment

D:

sort information according to category or theme

答案:

第五章 单元测试

1、单选题:
Why should designers never go to a meeting without a prototype?
选项:
A:

They need to maintain their creative reputation.

B:

A prototype encourages people to engage with your idea.

C:

Prototypes are a good way to craft something you love.

D:

Most people don’t know how to prototype.

答案:

2、单选题:
As Laura Busche reminds us, the word “prototype” means       .
选项:
A:

low fidelity

B:

first impression

C:

creative thinking

D:

co-created solution

答案:

3、判断题:
Nine times out of ten, prototyping with paper, scissors, and glue is the way to go if you want people to support your idea.
选项:
A:对
B:错
答案:

4、单选题:
What is the Wizard of Oz effect?
选项:
A:

Fantasy fiction approach to innovation.

B:

Simulated functionality of a prototype.

C:

Design thinking for children.

D:

Business storytelling with a twist.

答案:

5、单选题:
As experts at the Nielsen Norman Group explain, there is a risk that a low-fidelity prototype may confuse test users because         .
选项:
A:

they will feel embarrassed for the amateurish designer

B:

they expected to have a product demo, not a test

C:

they may not understand what it is, or how it works

D:

it may appear to be a finished product, so need need for feedback

答案:

6、单选题:
What is a pretotype?
选项:
A:

Low fidelity model used in quick test experiments.

B:

Model of future product created with 3D printer.

C:

A facsimile of the real prototype.

D:

Construction built by users themselves.

答案:

7、判断题:
When prototyping products, generally a mockup will be of higher-fidelity than a wireframe.
选项:
A:对
B:错
答案:

8、判断题:
When staging social interactions as part of prototyping services, it is integral that you hire actors or persuade friends to role-play as service staff.
选项:
A:对
B:错
答案:

第六章 单元测试

1、判断题:
Best practice for user testing? Start the testing during the very first week of your project.
选项:
A:对
B:错
答案:

2、判断题:
For an impromptu prototype usability test, recruiting 3-5 users is sufficient to provide actionable feedback.
选项:
A:对
B:错
答案:

3、判断题:
Asking a test user, “Who might want to use this service?” is not advised because it is a leading question.
选项:
A:对
B:错
答案:

4、单选题:
What is a remote usability test?
选项:
A:

Testing conducted at a location other than your home or office.

B:

Testing that is conducted online rather than in-person.

C:

Testing with people who are only remotely related to you.

D:

Testing of a far-fetched idea with a very low (remote) chance of success.

答案:

5、单选题:
As Tim Brown of IDEO explains, to a design thinker user behaviors are never right or wrong, but they are always         .
选项:
A:

personal

B:

meaningful

C:

surprising

D:

delightful

答案:

6、单选题:
According to the UX experts at the Nielsen Norman Group, a product’s success depends on          .
选项:
A:

low prices

B:

the USP

C:

proximity marketing

D:

user perceptions

答案:

7、单选题:
Guerrilla usability testing always uses          .
选项:
A:

furry animals

B:

double-blind method

C:

think-aloud-protocol

D:

makerspaces

答案:

8、单选题:
If you recruit users for testing via social media platforms, think carefully about the ___ of each online channel.
选项:
A:

cost of using

B:

different demographics

C:

aesthetics

D:

mobile privacy

答案:

第七章 单元测试

1、单选题:
What is the benefit of a timeboxed approach to innovation, such as a design sprint?
选项:
A:

Employees appreciate firm schedules.

B:

No time to be a perfectionist.

C:

Get to know teammates intimately.

D:

Produces half-baked ideas.

答案:

2、判断题:
Research visualizations such as personas, journey maps, and mockups can do double duty as prototypes to communicate your idea to stakeholders.
选项:
A:对
B:错
答案:

3、单选题:
Design sprints are best suited to this economic sector:          .
选项:
A:

education, specifically in college and universities

B:

entertainment industry including filmmaking

C:

engineering product and system design

D:

Actually they can, and are used in any sector.

答案:

4、单选题:
The concept of the Design Sprint was popularized by ___, with the tagline “5 days from problem to solution!”
选项:
A:

Apple

B:

Uber

C:

Google

D:

Amazon.com

答案:

5、单选题:
If you are running out of time on a design sprint, which step is the best one to skip?
选项:
A:

User testing.

B:

Prototyping.

C:

Mapping UX.

D:

None of the above.

答案:

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